Our team provides support to public sector organizations in their day-to-day operations, supporting program administration, logistics, marketing, communications, and call center management. Our operations specialists enable efficiency gains that free clients to focus on their core mission without sacrificing quality.

We also help organizations reach peak performance through the thorough analysis of business processes and workforces. Terrestris takes a holistic approach to optimization, examining both the human and business aspects of organizational structures and making recommendations that improve productivity and overall mission success.

We complement these recommendations with Change Management services that enable smooth transitions. Change is inherently disruptive, but our experts can help minimize the negative impacts by preparing the organization for change, ensuring clear communications, and supporting the sustainment of new and desirable behaviors and methodologies.

Our team of dedicated experts, collaboratively in consultation with clients, provides a wide array of Operations & Logistics Services including:

• Program Administration
• Logistics Support
• Marketing
• Communications
• Call Center Management
• Emergency Response & Capacity Building
• Organizational Performance Improvement
• Analytics, Benchmarking, & Metrics
• Organizational Development
• Program Evaluation Services
• Business Process Engineering (BPE) / Redesign
• Workforce Analysis
• Change Management
• Communication Plans